Starbucks Coffee Company

During my recent visit to this Starbucks location, I had the pleasure of interacting with Jordyn, an exceptional employee who truly embodies outstanding customer service. With patience and care, Jordyn took the time to understand my preferences and meticulously crafted the perfect Caramel Frappuccinos. Her attention to detail and commitment to getting it right were truly impressive. The end result was a delightful beverage that exceeded my expectations, leaving me with a delightful taste experience. Thank you, Jordyn, for your outstanding service and for making my first visit to this Starbucks a memorable one. Your dedication to customer satisfaction is truly commendable.

We went on a Sunday after church and the staff here were lovely . Clearly very busy but still took the time to tell us when they were out of something and offer us replacements. They even gave our birthday kid a free treat which was a pleasant surprise. Overall great experience.

Can I just say today was mine and my twin sisters birthday we went to Starbucks in kemptville and we had the greatest service ever my twins sisters Starbucks account wasn’t showing the birthday thing on. It but the lady who was serving us helped my sister with it not only that but the lady I forget her name but she was supper lovely my twin has a disability we’re it’s hard for her to somethings function properly when she’s under stress and gets very stressed so the help the lady helped my sister with was supper appreciated thank you Starbucks and the cashier lady for making me and my twins birthday special and I’m happy there’s still good people with great customer service out there

This was a Saturday afternoon & the place was empty! Services was SO quick and extra friendly Manager Austin served me at the counter and was so friendly! Our interaction felt natural and familiar Ty made my very specific caramel macchiato and he served it with a SMILE Felt like royalty when he called me Queen!

I stopped in at the Starbucks on Wellington Road in Kemptville on a Saturday around lunchtime, and I was seriously impressed. Despite it being a busy time of day, the service was fast, efficient, and incredibly friendly. The staff greeted us with smiles and had our drinks ready in no time. We ordered an iced coffee and an iced matcha latte—both were perfectly made. The iced coffee was smooth and refreshing with just the right amount of richness, and the iced matcha had that creamy, earthy balance that’s sometimes hard to get right. You could tell care went into making each drink. The café itself was spotless. The counters were clean, tables were wiped down, and the overall space felt inviting and well-maintained. It was a great place to take a short break during our day, and I’d absolutely come back again if I’m in the area. Highly recommend this location!

Without fail, this location makes the drink right every time! Staff are always friendly, always. I choose this location often and weekly. Some other locations I notice will rush my drink and it never tastes the same. Kemptville always does it right. Thank you to the staff!!

As a 10+ year partner I can say this location successfully nailed what Starbucks is supposed to be. Sure, the front register was friendly and got my 5 drink order right. Yeah, their bar stars were working in routine keeping wait times low. Cafe was tidy. But though they were busy, Ally (a 3 year veteran) leaned over and offered to make my nephew a special kids hot chocolate for his birthday. I can always find some things to pick on, but there are very few sins a good customer connection and a little surprise and delight won't cover. Good job guys.

I didn't get the young guy's name working the window yesterday, but he was extremely nice and welcoming. We went through the drive thru and our drinks were made perfectly!